Tuesday, March 2, 2010

The Nine Critical Skills in leadership

While there are many skills that contribute to being an effective leader, most people tend to isolate a few skills that are the most critical. In my work, I have been able to talk to many people and do extensive research about these critical skills. Additionally, during my training sessions with a wide variety of people from different backgrounds and skill levels, I have repeatedly asked people to identify those skills and behaviors that they see as important in the people that they look up to as leaders. Many of these people have repeatedly identified very similar traits and skills in the people that they admire and respect.

These are skills that can be learned. These are behaviors that can be learned. These are the behaviors and skills that we use in dealing with people.

I am not talking about some of the more internal things about who we are. There are certain things that are either in you or not. The most common of these is honesty. Are you honest or not? I assume that most people are. But I’m not sure that I can train someone to be honest. Most of the time, I deal with adults, fully formed adults. These are not people that I can reform in terms of their internal compass for right and wrong.

Certainly, you can learn new skills in the same way that you can learn to use a new software program or a new technology.

I need to point out that many of these skills are skills that we already have within us, to a certain extent. For example, all of us are communicators, effective communicators, to a certain point. Some us, of course are better than others. However, that does not mean that you cannot improve your skill level. We can all become better public speakers, learning new techniques, new approaches, new ways of reaching an audience.

The same thing holds true for virtually any skill that can be learned over time. And there is a key point that needs to be kept in mind at all times. It is important that you learn about these skills, but is just as important that you practice and improve upon the skills. These are not one time trainings that remain unchanged. These are skills that can be improved constantly. Improvement comes with use and practice. I would urge you to use the skills as often as possible, but to also improve upon them as often as possible.

The list of skills that have been identified as being the most critical are:
• Communication skills
• Think and act strategically
• Be creative
• Take action, risks and initiatives
• Motivate
• Manage yourself
• Handle conflict
• Build teamwork
• Persevere

I have put these more less in order of importance. The first one, communication skills, I think is the most critical. Before you can do anything, you have to be able to share it with the people around you. That is essential. Being able to communicate is the start of leadership. You must be able to communicate your ideas, revisions, plans, intentions and goals. All of these are important. It is also important to be able to listen to people. Not just to talk to them, but to actually listen and dialogue. It is the one where you have to start.
In future posts, I will discuss each of the Nine skills in more detail.
Let me know if you think I’ve left a particular important skill out.

2 comments:

Klever Girl said...
This comment has been removed by the author.
Arnoldo Mata said...

Yes, that is a good one. I tend to think that it is closely related to motivate. Are they different? Yes, I think they are. But, inspiring is not a behavior I think I can teach. At least, I haven't figured out how. You tend to inspire people just by what you do overall. I can't pinpoint it to a trainable talent. AM